Special Correspondent
Pune: The Pune Municipal Corporation (PMC) has introduced a groundbreaking policy to grant water connection approvals within three days of application submission. This initiative is part of Chief Minister Devendra Fadnavis’ seven-point agenda aimed at enhancing the efficiency of public service delivery.
The Water Supply Department has issued directives to streamline the approval process for water connections in new constructions and properties, reducing bureaucratic hurdles and encouraging residents to seek legal connections rather than resorting to unauthorized tapping.
Simplified Application Process
Previously, applicants had to navigate a lengthy process requiring multiple documents, such as proof of ownership, construction approvals, occupancy certificates, and prior water bills. Under the new system, applications with complete documentation will be approved within three days, while incomplete applications will be rejected.
Although administrative approval will be expedited, the physical installation of the connection may take additional time. To maintain transparency and accountability, PMC will maintain detailed records of all new connections.
Addressing Illegal Connections
By simplifying the documentation requirements and speeding up approvals, the policy aims to tackle the issue of unauthorized water connections. The previous cumbersome process, which required certificates from licensed plumbers and guarantee letters, had led many to opt for illegal connections. The new system encourages residents to comply with legal procedures by making the process more user-friendly.
Steps Toward Improved Efficiency
This policy builds on PMC’s efforts last year to reduce documentation requirements, which previously mandated only proof of ownership and property tax registration. The latest move further strengthens the commitment to providing quicker and more accessible civic services.
The initiative is expected to benefit residents by significantly reducing waiting times, enhancing the ease of doing business, and ensuring better water distribution management through proper documentation and billing.
If successful, PMC’s fast-track policy could serve as a model for other municipal corporations across the state, paving the way for more efficient and citizen-centric public service delivery systems.
